Costco Wholesale

address: 33961 Doheny Park Rd, San Juan Capistrano, CA 92675, United States
Phone: +1 949-240-3558
services: Service options: Delivery, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Planning: Membership required,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT,

category: Warehouse store, Department store
rayting: 4.6
site: https://costco.com/warehouse-locations/san-juan-capistrano-CA-429.html
worktime:

Day	Time
Monday	10 AM–8:30 PM
Tuesday	10 AM–8:30 PM
Wednesday	10 AM–8:30 PM
Thursday	10 AM–8:30 PM
Friday	10 AM–8:30 PM
Saturday	9:30 AM–7 PM
Sunday	10 AM–6 PM

Photos

Name: J**** D*****
Date: 2024-06-25 02:19:41
Rating: 3
Comment: I didnt go inside. I had to order 6 pizzas for my daughters birthday party. They had them ready right away and I was impressed.

Name: R**** H******
Date: 2024-06-14 20:37:16
Rating: 2
Comment: Not the best Costco in the area by far. Rude staff, less selection, and unhelpful pharmacy.

Name: O**** V******
Date: 2024-06-08 22:37:07
Rating: 5
Comment: Good customer service

Click here to view more comments

Name: T** L*****
Date: 2024-05-15 21:46:35
Rating: 5
Comment: Great service quick lines easy to find what I need.

Name: P**** M****
Date: 2024-04-30 22:32:27
Rating: 5
Comment: We enjoy browsing through Costco. If youve never done it, join or go with a friend who is a member and see for yourself. However, be forewarned! The phenomenon known as the Costco Effect is real. You may go into the warehouse to get one item, but end up buying numerous other things you did not even know you needed. Its all part of the fun.Weve been members for years. We use their travel agency, buy furniture, patronize their Optometry department. All in all Costco personnel are well trained, helpful and generally cheerful. I highly recommend joining.

Name: N**** L*****
Date: 2024-04-23 23:41:37
Rating: 5
Comment: Great store and staff. Always friendly and store organized and clean. Lots of great deals in clothing areas!

Name: J****** W*****
Date: 2024-04-20 21:27:06
Rating: 5
Comment: It’s a Costco, you can’t go wrong! Super gas prices.

Name: J*** C*****
Date: 2024-04-08 02:55:55
Rating: 5
Comment: I love service.God Blessings Always

Name: J******* N********
Date: 2024-03-21 21:25:37
Rating: 5
Comment: Best hot dog ever! needs to bring back the 1.75 liter of Corellejo.

Name: T***** R*****
Date: 2024-03-17 20:21:18
Rating: 1
Comment: Gas is $4.79 per gallon. I cant get over the feeling of being ripped off, just yesterday I paid $ 4.25 in Costco Torrance. Dont tell me that 54 cent is because we are in wealthy South Orange county.Shame, shame, shame.

Name: C***** W******
Date: 2024-03-14 04:02:18
Rating: 5
Comment: Always a great stop for gas and meal plus n store. And always something good to get sample for snack And banana and eggs cant be beat for price.

Name: J*** i* L* M******
Date: 2024-03-13 17:42:21
Rating: 3
Comment: It is an average Costco. Nothing stands out here.

Name: D**** B******
Date: 2024-02-23 02:55:38
Rating: 4
Comment: Always a great place to shop. And the staff are always nice and very helpful. Besides, where else can you buy a jumbo all beef hotdog with a drink for $1.50 ??

Name: T*** D******
Date: 2024-02-22 22:43:20
Rating: 5
Comment: Love our Capo Costco!! Today was an excellent day and a first walked up to check out an low and behold a checker with no one, I repeat no one, in line!!! The nicest guy and they even unloaded my cart....it was a great day at Costco!Update 2-22-24Summer has arrived ✨️ 😎 Lots of the usual great deals! Watch out if tha cashier assistant asks if you want your purchase boxed...the guy packed the box with so much that when I tried to put it in the car I had to empty it into 4 bags I had in the car. Otherwise a good day @ Costco !

Name: M****** L***** R*** E***** S*******
Date: 2024-02-13 15:54:44
Rating: 5
Comment: Costco it’s always a great place to find quality items at reasonable price

Name: L*** C******
Date: 2024-02-03 22:44:39
Rating: 5
Comment: This Costco is the best! They’re so friendly and helpful!

Name: J***** L****
Date: 2024-02-02 02:27:23
Rating: 3
Comment: This Costcos food court does not have Kiosks. Feels really outdated.

Name: S***** M**** R******
Date: 2024-01-29 02:29:03
Rating: 5
Comment: You can buy everything here thats on your list and family would enjoy taste test of products promoted evety weekends. Hopefully even week days too...

Name: J**** C*****
Date: 2024-01-28 01:25:44
Rating: 5
Comment: Buy in bulk and save I get my paper towels, toilet paper 🧻, and Brita water 💧 filters here. They also have a discount food court for members only

Name: B**** G
Date: 2024-01-26 19:59:04
Rating: 5
Comment: Love this location and staff. Its so chill compared to the craziness of other nearby Costcos

Name: B***** F**
Date: 2024-01-25 19:34:34
Rating: 5
Comment: I buy the essentials and more things. Just remember the packages are big if you are only shopping for yourself.

Name: J*** M****
Date: 2024-01-21 01:03:06
Rating: 5
Comment: Stocked up on paper goods ... most food items too ... good condition ... plenty of eggs again ... nice to be not rationing things so much

Name: Y** K*** M*
Date: 2024-01-20 19:53:52
Rating: 1
Comment: The TUSTIN store on El Camino has the WORST TRAFFIC flow for the GAS station. Traffic jam goes all the way out into the street. What a NIGHTMARE trying to shop !!

Name: J****
Date: 2024-01-15 22:48:13
Rating: 1
Comment: These people have the audacity to charge you $120 for a membership and then expect us to pay $10 for strawberries!!!!They just shot up in price 30% out of nowhere. That’s more expensive than any other store for miles. Well I won’t be paying no damn $10+ for strawberries.Edit: I just still can’t believe I can no longer afford to pay for strawberries at a retailer I pay an annual fee to shop at. And organic strawberries are $16, it’s absolutely nuts!!

Name: A*** L***
Date: 2024-01-14 23:13:45
Rating: 5
Comment: Dolores was a great! She seemed very busy, but took the time to help my wife and I get a hot item that was sold out at most costcos. We drove about an hour to this location from San Diego only because she was able to help us get what we needed! Thank you!!!

Name: B**** F****
Date: 2024-01-13 19:12:56
Rating: 1
Comment: Love Costco but gotta complain about the food court lines. A year ago they were normal. Since then, we’re going on customer every 2 minutes. Insanely slow and frustrating.

Name: S********
Date: 2024-01-12 18:15:56
Rating: 5
Comment: Typical Costco, lots of good items. Nice friendly staff, best of the 3 within the area . Its best to pick off times as the parking lot is a challenge as it is complicatedly sectioned off.

Name: B**** G*****
Date: 2024-01-03 19:49:31
Rating: 5
Comment: Costco is to shopping what Disney is to theme parks and media conglomerates. This is THEE BEST store in the world. I took my mom who had never been before and she, “nowI’m not getting anything.” She’s cute…. Within the first aisle we passed she said, “oh, those bowls are cute! Are they really only $10.” Boom…. In the cart.This is a place where families and friends can come together and have a hot dog and shop.10 stars

Name: L*** L****
Date: 2024-01-01 01:32:06
Rating: 5
Comment: 12 31 23. I was driving down from San Diego to Mission Viejo and decided to stop by one of the Costcos along the way. I googled Costco locations and Google map showed the prices of gas, too. Thank you Google!!!It was four cents cheaper between Costco Carlsbad and Costco San Juan Capistrano - it would be my first time at either stops and decided on Capistrano location. I stopped by to cash my rewards certificate and decided to check out the aisles. I picked up a handful of items, checked out and totally forgot my rewards certificate so I had to go back. I stopped by membership and was shown to the merchandise pick up where supervisor was located. Overall good experience inside. I then filled up with gas and the pump stations has an option for automatic car wash when filling up - $7. It does provide the cost for car wash as option so no surprises. Theres also one automatic machine to pull up to if one does not choose and pay for wash option in advance. I find the option to be straight car wash but I do like the car wash set up and it looks like a new car wash station. Theres an attendant to guide driver at entrance. Its one of those auto car washes where one has to finish the rest, like wiping down some of the water droplets. Overall good experience. Ill be back to this Costco location and take advantage of the really good car wash feature. I dont know how crowded car wash gets but today was perfect timing for me. I probably wouldnt recommend this quick automatic car wash if your car is incredibly dirty... 😊👍✌️

Name: R****** G***
Date: 2023-12-31 22:23:17
Rating: 5
Comment: Good selection and great prices. The hotdogs are great.

Name: J*** M*****
Date: 2023-12-21 16:16:06
Rating: 5
Comment: The best Costco, large, gas and car wash. My personal favorite. We call it the $300 store! Hard to walk out without spending 300.

Name: I** K*****
Date: 2023-12-06 00:46:21
Rating: 1
Comment: Called about car insurance. Nora answered the call and explained that there are no on-site agents to answer my questions and that I need to call the phone number. I asked for the phone number and Nora put me on hold. Then Daniella from membership answered about 3 minutes later, having no idea who transferred me to her. Turns out, Costco doesnt provide insurance in California anymore. What a farce.And Nora? Do better.

Name: R**** L
Date: 2023-12-04 02:38:38
Rating: 5
Comment: Its big and it has self checkout just in case you are in a rush.

Name: P**** G*****
Date: 2023-11-12 20:58:43
Rating: 5
Comment: Good flow at the register, clean and well organized store

Name: f******* r******
Date: 2023-11-09 23:39:53
Rating: 1
Comment: Its a little hard to believe that i had such a negative experience on my last visit but it was such a non issue that was blown out of proportion by the cashier and supervisor that it shouldve never happened. i had a $5 cash back coupon to scan because i have the costco credit card. i literally wanted to purchase 1 item and use the $5 coupon and then be on my way but it seemed as if i was a burden to the cashier as they saw me put down the 1 item and them asking me is that it? even before they finished helping the previous customer ahead of me. the cashier then scanned my item and wasnt able to scan the coupon on my phone for whatever reason. the cashier then got upset and told me to turn my brightness up (which it was) and they were huffing and puffing while attempting to scan my phone again. they then tried to manually type in the code but complained that they couldnt see the numbers and tried to make it like it was my fault. they then raised their voice and called for a supervisor for assistance which they then attempted to do the same process and it worked. the supervisor left before the transaction was completed and the cashier continued to eyeball me. i wish i wouldve kept that receipt or gotten their name to report them for terrible customer service.

Name: Y**** K****
Date: 2023-11-07 20:55:04
Rating: 5
Comment: Got fuel for car and self, much needed. Love costco!

Name: E**** Q****** (*************
Date: 2023-11-03 04:25:35
Rating: 5
Comment: The truth is, I didnt go into the cosco, I just stopped by to rest for a while because Im coming to pick up a musical group thats coming from Mexico to give a concert in Santa Fe Springs.

Name: B**** M******
Date: 2023-11-03 00:40:48
Rating: 5
Comment: They have alot more clothes then the high desert Costco in Victorville

Name: R*** W*****
Date: 2023-10-26 05:43:45
Rating: 5
Comment: The Costco of San Juan Capistrano is the best around. They have the three pump station per line, a car wash, car repair, food, and all your needs. I’m pretty sure it is the only local Costco that has a car wash. Highly recommended!

Name: J* J*
Date: 2023-09-18 00:18:52
Rating: 4
Comment: One of favorite stores, good prices, polite service.

Name: A***** R***
Date: 2023-08-28 06:54:37
Rating: 1
Comment: I went to Costco two days ago (saturday) and received the absolute worst customer service I have ever received. I went in around 11-12 in the afternoon to buy some fairlife protein shakes since I had run out and I was already using my moms costco card to get gas. When I approached the register I was greeted with a monotone “where your card which was ok but then when the cashier looked at my mothers card She asked if I was the owner of the card since It didnt look like me and I told her it was my mothers. Immediately she started screaming ok no its one of you and without even me being able to ask what she meant she was wailing “SERVICE” “SERVICE” too which I began to panic as a lady with a highlighter vest began to approach me. I took my card out of her hand which caused her to stop yelling and I said “You could have just handed me my card back and asked me to leave”. At this point the entire store is staring at me as she had caused a scene. While speaking to the service lady who was very respectful and said didnt do anything wrong, The cashier was yelling to have my moms card canceled. The service lady explained that they dont allow people to use each others membership cards anymore and I just left. Did not receive an apology for being mistreated. I was looked at as a thief or a shoplifter as I had service members surrounding me and everyone was staring at me. It was very embarrassing especially when you live in a small town and people recognize each other. I have never stolen from a store before and I was being made out to look like a thief. At least I was able to buy a water bottle on my way out from the vending machine. I will be telling others about this experience and how horrible their customer service is. This was absolutely unacceptable.

Name: K******* B******
Date: 2023-08-20 19:22:56
Rating: 5
Comment: Good store but Costcos gotta calm down with greedflation!

Name: B** D
Date: 2023-08-15 00:23:37
Rating: 5
Comment: Love shopping at this location very friendly and efficient and Cinnamon and Debby at guest services are both so so helpful

Name: M*** M*****
Date: 2023-08-10 07:50:59
Rating: 5
Comment: Always a good place to do grocery shopping, some house whole goods and fill out the tank with gas.

Name: N******* o* L*****
Date: 2023-08-03 22:16:18
Rating: 5
Comment: Just went to food court. The line was fast and food was good. The very berry sundae filled the whole cup which was nice. Sometimes end up getting a lot less sundae in a cup.Food same prices and quality as theyve been for years

Name: O** M*****
Date: 2023-07-30 01:29:50
Rating: 5
Comment: Today I was in this store and I was in line to pay and an employee asked me for my membership Mii targets. I showed it to him, he scanned it and he asked me if I wanted a box I said yes but the guy put the card in it In the band and he left, he only asked me for the targets to find out if it was mine or that I was the one in the photo and we always buy at Cosco because my son is a Cosco worker I think he did this because I am Hispanic

Name: C**** M*****
Date: 2023-07-29 20:32:24
Rating: 5
Comment: Its Costco. You know what Costco is. Its huge, sterile, and can be overwhelming. But we go because we want their stuff. Its a good Costco, as far as Costcos go. No matter what I write, you are going to go anyway. So go.

Name: L**** H***
Date: 2023-07-27 18:40:04
Rating: 5
Comment: Great gas prices. Excellent bakery and fresh fish & meat departments. Very clean. Always busy. Self checkout is awesome.

Name: H**** W************
Date: 2023-07-25 15:43:10
Rating: 5
Comment: I have shopped at other buildings in the area, this is my favorite warehouse. Easy to park, nice people. There is a car wash that does a great job, just dont expect it to detail your car. I am a Costco employee.

Name: T**** A****
Date: 2023-07-08 03:35:50
Rating: 5
Comment: Best customer service in allOf OC!!! Debbie and Tom were so great!!Update: Not the best service anymore: Employees act passive aggressive and try to embarrass you in front of other customers.

Name: E***** c****
Date: 2023-07-05 21:47:10
Rating: 4
Comment: Nice location with a car wash but parking lot can be a little rough

Name: D****** C****
Date: 2023-06-29 20:21:55
Rating: 5
Comment: Good prices, good quality items, avoid weekends, gets too crowded.

Name: L**** B******
Date: 2023-06-15 17:15:18
Rating: 1
Comment: Food court has terrible customer service! There was no relish, no mustard, no ice! The window helper assured me there was, I told there was none! She did nothing to help, her attitude needs adjustment! This is the only Costco I been to, with terrible service!

Name: M*** A**********
Date: 2023-06-14 01:43:05
Rating: 4
Comment: Love this Costco. Been coming many years. One complaint, why do they only have one person working the concession stand? Always! Such a slow process. Such a bummer! Such poor customer service for members. Easy fix.

Name: D***** D******
Date: 2023-06-13 06:44:39
Rating: 5
Comment: Standard Costco products. Good. Weird layout when coming from Costcos in other states but still good.

Name: R****** C****** D***
Date: 2023-06-08 18:04:56
Rating: 5
Comment: Nice Costco..... I dont remember ever visiting a bad Costco. Has gas station and car wash. Great location next to 5 freeway

Name: S****** V*********
Date: 2023-05-22 07:29:06
Rating: 5
Comment: I mean I can’t ever complain about a COSTCO. Mainly just went to put gas. But it flowed well.

Name: C**** B*********
Date: 2023-05-19 22:08:54
Rating: 4
Comment: I was craving a frozen treat but the food court was closed for renovations. Did pick up case of New Belgium beer... Why was no beer from Orange County breweries available? Bought a bottle of port too - something that seems to be harder and harder to find in Southern California Costcos.

Name: L**** C*****
Date: 2023-05-11 21:56:54
Rating: 5
Comment: I hate making returns to the point I rarely do. Today I was going in..lolI had the very best experience with my return. Cody helped make the transaction fast and easy while making me feel it was ok.I have always had exceptional service at this location. From buying my glasses and repairs. The gas station is always worth the wait. I usually add on a car wash for $7.99. They have Easy self check out. Remember, you cant buy alcohol at self- checkout and no cash.The food court is closed for the next two weeks for upgrades and improvement.Tip: If you go to get gas, around close, I usually find no line.

Name: T*** P****** - Y*** T******* R****** P***********
Date: 2023-05-09 11:57:09
Rating: 5
Comment: Great car wash Costco! Drive-through Car wash is $7.99... And used to fit my Dads Dodge Ram 2500 long bed.... Very nice employees are registers, clothing section and they will even look up items to tell you when they are coming in if they are coming in? They are currently redoing their kitchen so its closed for a few weeks and lots of parking all fairly close. Thank you Costco!

Name: F*** G*******
Date: 2023-05-05 21:39:55
Rating: 5
Comment: I needed to pick up some items I forgot while attending a conference in Monarch Beach. staff helped direct me to what I needed I was checked out in 15 min

Name: S******* H*****
Date: 2023-04-10 15:35:22
Rating: 5
Comment: Costco is amazing. Years ago I lived in San Juan Capistrano and the man across the street was the original owner of the Costco store.As most of you know its just a great place for just about everything you need.

Name: E**** W******
Date: 2023-03-25 14:30:21
Rating: 5
Comment: What can you say its Costco to fulfill your shopping needs. Fairly large facility with gasoline, tires, & car wash. Go early or late to beat the crowds. Especially during summer months.

Name: H** D***
Date: 2023-02-28 06:09:02
Rating: 5
Comment: Super fast gas, each row they have three pumps, some have four (?) plus there are a few rows, and their pump is super fast. Not sure if the station could accept the tap on your credit card. My wife had the Costco app, but didnt bring an actual card so we just waved an attendant there to get her car fill up. Car wash is great especially if you have a big vehicle since price is same also one of the longest i sat in my vehicle as we went through the spray. Outdoor food court with perhaps some ocean breeze.Usually Costco is packed from most centers we visited, this one however is not that bad. A couple of things at checkout, they have a few selfservice lanes but those never work for us since we usually purchase wines and beers thus excluded from them, but if you dont have alcohol they are good options. Also when the lines are long they have additional associates walk around with the wireless scanner to scan your cart, so the lines move much faster since all you have to do is just pay.2/27/2023 7:30 pm showed up to the gas station, no line at all, in fact there are so many empty pumps just standing there waiting. Maybe its the rain that kept everyone at home.Walked in the warehouse, again not that crowd, a few customers here and there. Picked up some beers and white wines that are $10 and $15 off, considering wines they sell here are already good price with the discount its a no brainer. Will try the wines tonight and if they are good its time to go back and stock up on them.

Name: P*** D
Date: 2023-02-07 22:45:28
Rating: 4
Comment: It’s a massive store but you need a Card to access, not really suitable for anyone living abroad on holiday. 4 Stars

Name: L*** G***
Date: 2023-02-04 02:18:01
Rating: 5
Comment: Love Costco. This location has a car wash drive thru next to the gas station ⛽️. Nice guys at the tire center too who helped out my friend who had a tire with low pressure.

Name: J** R*****
Date: 2023-01-31 03:59:26
Rating: 5
Comment: Best gas prices...staff is friendly and love the free samples while shopping. Dont forget to grab a pizza at Food Court on those days you dont want to cook.

Name: A******
Date: 2022-12-09 19:04:27
Rating: 1
Comment: Avoid this optical department. Just go to another location.They are unorganized, unprofessional, and constantly behind on appointments made. Optometrist takes 0 responsibility for how she treats or acts towards her supporting team. Twice Ive been in office and watched her belittle and scold her assistants.She is rude beyond words to patients and team.Second visit here .. and this time I sat here for an hour watching while waiting for her to help me

Name: L B
Date: 2022-12-05 05:33:29
Rating: 1
Comment: I wonder why in the world anyone will pay costco to humiliate customers like you are thief. They have Two people working in cashier and then another one at the exit to check out your cart who might be very rude and disrespectful when she felt like couldnt hide her personal agenda. If costco cant trust their two for one cashiers they probably should not be in business. Is their toilet paper better than Walmart or their Lousy services? Thinking about canceling my membership. Not worth the racist and hatred from some of their people

Name: W T
Date: 2022-12-04 15:36:42
Rating: 1
Comment: Yesterday afternoon when I finished my shopping the woman checked my shopping cart item by item and took her almost few minutes to finish. It never happened to me before. Theres no other explanation than she was racist biased against certain people in my opinion. I plan to cancel my membership. No need to get those type of treatment from anyone including costco.

Name: M****** S** D****
Date: 2022-12-04 00:44:05
Rating: 5
Comment: Only went to the gas station but it was easy on a d out. They are the only Costco which I have seen that has a car wash.

Name: Z***
Date: 2022-10-28 00:10:54
Rating: 5
Comment: Dr. Julie Tonnu is awesome! I love how detailed she is! Very wonderful, intelligent, attractive woman!

Name: C***** A*****
Date: 2022-09-15 22:30:39
Rating: 5
Comment: Tire center did not process tire purchase as promised . This issue was addressed by a very professional, polite young man (Jeff) and he addressed issuev and delivered promptly and I was satisfied. Thank you Jeff !

Name: K**** B*
Date: 2022-09-12 05:21:33
Rating: 1
Comment: The optical doesnt stand behind their glasses. Interior product. The anti-glare resistant product that they put on the lens comes off after just a couple of years. I have been getting glasses since the fourth grade and I have never had that happen. I have had my glasses last as long as 15 years or more. Only replace them because I couldnt see not because they were falling apart. Terrible terrible inferior product. And the guy basically didnt care. Wont get my glasses there again Costco has many other good products but not the glasses.

Name: A*** K
Date: 2022-09-11 19:37:21
Rating: 4
Comment: Overall great store. My only complaint is why are the servers for the demos always so skimpy and act like they are spending their own money for the food!!

Name: T* T***
Date: 2022-09-01 00:34:48
Rating: 4
Comment: Good variety of items. Not a lot of people, which makes it calm and relaxing shopping experience! However, the cashier (named Alicia) who helped me talked not so good things about the customer right after me. I don’t think it’s a good thing to do at work. Otherwise, great Costco and food court.

Name: D******** P******
Date: 2022-08-30 06:25:56
Rating: 5
Comment: I appreciate this place and I know they don’t always carry everything and all the same things. However one item I found missing is premie diapers. Ok, how many people need them? I don’t know but such a store should take everyone into consideration (by the way, found them at Target)

Name: M****** L*****
Date: 2022-08-27 19:01:51
Rating: 5
Comment: Amazing Costco. Excellent products. Excellent customer service. Large selection of organic meats and produce and dry goods at really good prices. Definitely has plenty of parking. The gas station is quick and cheaper than almost anything else in town. The car wash does a pretty good job at getting the car cleaned except for the tires. No complaints.

Name: M****** D*******
Date: 2022-08-26 05:12:59
Rating: 5
Comment: This Costco is exceptional when it comes to customer service and the friendliness of their staff. The staff goes out of their way to be helpful and get to know you. Its always a pleasure to shop there.

Name: R***** L*****
Date: 2022-08-16 20:15:28
Rating: 5
Comment: The facility and staff were good ... Some of the people that shop there are really rude and ??? Pushing a big loaded orange cart and the stop in front of you get samples leaving there carts and even run into you while talking on the phone ... Really ??? Thats where we are at ???? Sad .

Name: R***** L*****
Date: 2022-08-14 01:04:09
Rating: 5
Comment: The store was good staff was helpful but the customers are the worst .... Pushing a big Orange cart and they step in front of you on the phone or just not caring to let you by or through ???

Name: M******* S************
Date: 2022-08-13 15:09:44
Rating: 5
Comment: Has gas and outdoor seating for the food court. Less congested than other Costcos so easy in and out.

Name: S*** A************ P**********
Date: 2022-07-23 15:16:47
Rating: 5
Comment: Possibly my favorite store on the planet!! There are always great deals on things that are worth having. One thing I love is that each Costco carries a variety of products that specific to its area. I’ve even had my tires changed there before. The pricing is good and the service is quick

Name: J*** A*****
Date: 2022-06-26 21:06:29
Rating: 5
Comment: Usually has what I want in stock and getting out usually usually not too much problem but there are times when the lines are long

Name: S******** A*********
Date: 2022-06-20 17:31:33
Rating: 1
Comment: The lady at the return section was rude and with a gloomy face, very bad customer service . I couldnt believe it to finish the return process and leave . worst Costco ever compared to other locations in Southern Orange county.

Name: V***** N
Date: 2022-06-11 18:15:58
Rating: 4
Comment: Good selection and typically well stocked, including wine, spirits, and beer. Often good deals on discounted clothing, esp for men. Has self check out registers now if you dont want to wait for a cashier. Generally not that busy on weeknights but can get crazy on the wknds. On site gas stn and car wash are very convenient. Easy access from/to I-5. Less 1 star because parking lot can be aggravating to navigate esp on busy days.

Name: K****** K**
Date: 2022-06-05 23:12:00
Rating: 1
Comment: I love coming here. Not too crowded anytime I come. The only reason I’m complaining about this place is that the cashier, Cybel, a 60 ish old lady, would not let me grab the boxes because she needs the box to box items for other customers when she has more than 10 boxes under her check out station. This is rude and bad customer. We are costumers at Costco too.

Name: K*** B***
Date: 2022-06-01 02:23:08
Rating: 5
Comment: Everyone is always so friendly at this Costco. I love it. Their produce isnt great since the shortages have started. I have gotten gross fruits and veggies several times Im the last few weeks.

Name: C******** R*******
Date: 2022-05-31 23:27:54
Rating: 4
Comment: Quite busy today, but with most registers open, checking out was pretty efficient. Shelves were well stocked with the items o was seeking

Name: M******* V*****
Date: 2022-05-25 15:22:42
Rating: 5
Comment: Very well stocked for as busy as this store gets. Employees have gone out of their way to help me when I was on crutches and they are always nice

Name: T** Z**********
Date: 2022-05-05 23:49:24
Rating: 5
Comment: Nice inventory. Well stocked and very clean store. Still waiting on Coaches Oats to return in the cereal aisle. But thats not Costcos fault. Production delays.

Name: W**** B*****
Date: 2022-03-23 04:43:18
Rating: 5
Comment: In and out 7:30 pm-8pm, new iphone to replace flatened and broken old one (not safe to drive over 😭). Evenings are all to yourself. Great employees, sociable and knowledgeable.

Name: A*** M******
Date: 2022-03-03 16:25:34
Rating: 5
Comment: Costco is always awesome. This store in San Juan Capistrano has faster checkout, including self service. Gas station has more pumps than other locations and it makes it way faster.

Name: D****** G********
Date: 2022-02-22 03:09:47
Rating: 5
Comment: Very nice and clean warehouse. Not too crowded nor busy to do your shopping here. Gas station is convenient to useas well.

Name: R** H******
Date: 2022-02-11 00:20:01
Rating: 4
Comment: One of the better Costcos. Doesnt seem quite as crowded as the others in the area. They are experienced sporadic outages of some items like fresh tomatoes and canned tomatoes and vegetables along with some Kirkland branded items.This Costcos close to the beach so the temperature is usually great. Never too hot inside. The parking is usually pretty easy, unless youre at a peek time like pretty much any weekend afternoon. Theres a gas station and a car wash, too.

Name: S***** J*******
Date: 2022-02-08 19:23:14
Rating: 4
Comment: My favorite place to shop. Employees are friendly and helpful. Not frantically over crowded. Costco has a great system in place to move the lines at the cashiers, gas pumps, Car Wash, food court quickly and smoothly.

Name: E*** S******
Date: 2022-01-30 15:29:53
Rating: 4
Comment: Other than the guy at the front trying to guilt us into wearing a mask....all was good. Fast lines, not too crowded, good selection.

Name: S S*****
Date: 2022-01-19 07:04:09
Rating: 3
Comment: I have been shopping here for nearly twenty years now. The experience then and now compares poorly as then they did not have gas and car wash. Now they have these for about 12+ years and lot busier than they ever have been. The consequence of which is poorer service and less trained people working these. Of course, this location compares very favorably if I compare it the locations such as Santa Ana or Los Angeles.You can find most things here as also carried in other stores and associates are just as much (or as little) knowledgeable. I liked this store most when it was under the leadership of Steve years ago. He left for about 12 years and all of the deterioration in service and support seemed to have occurred in that time. For example, the tire installation services went from very good to horrible under the manager after Steve. The same happened to the quality, knowledge and training of associates they hired. I complained to them about some issues but they got a bit too big now to care or so it seemed.The silver lining is that I am pleased to see Costco management brought back Steve in the past year. Perhaps, they saw what I and other shoppers were seeing? Who knows. However. there’s not been any significant improvement yet in the service but only time will tell as I suppose it will take anyone time to undo the mess created in the last 12 years.

Name: B** s**
Date: 2022-01-11 05:49:40
Rating: 5
Comment: Big store for all food vitamin and clothes

Name: G**** H*****
Date: 2022-01-09 00:36:21
Rating: 5
Comment: SJC, is the best Costco. Why, because you can get in and out like a regular grocery store. Never crazy business like LN, Irvine or Tustin. Sometimes I will go just to get a single item.

Name: I****** S*****
Date: 2022-01-04 03:11:47
Rating: 5
Comment: I love Costco! I went in for salad and left with a new blow dryer! I love how I’d you need anything it there and at the best price around and it’s usually a little upgraded from the same product that’s sold elsewhere!

Name: N*** A*******
Date: 2021-12-17 18:56:43
Rating: 5
Comment: Kirkland brands are the way to go. I buy most of my alcohol from Costco with their Kirkland brands. They are mostly better if not on par with name brands like their whiskeys.

Name: M***** N**
Date: 2021-12-14 17:40:34
Rating: 5
Comment: This is a love/hate place for me. I sometimes go in to just pick up one or two items. If you push a cart in… don’t be surprised if you fill it up. TIP: don’t get a cart if you only intend to get a couple items. They constantly move things around so that you see their new products and have to search for the thing you need. The workers always seem like they’ve got something they are running off to do, but won’t hesitate to stop and help you. I was talked into upgrading my membership at the register one year by a very nice lady. They figured out how to sell you something after you’ve already got a ton of things you probably didn’t need. So.. I love it for the convenience and the browsing of cool products. I hate it because i almost never leave without spending a couple hundred bucks even if I came in just for the tub of cream cheese for my 50 bagels.

Name: H F**** 3*
Date: 2021-12-06 04:23:32
Rating: 5
Comment: First time visiting this brunch and definitely the best Costco brunch that I have ever been, great customer service which led to make fast decision to buy the right tv for me that fit my budget satisfaction for this purchase because the excellent service that have been provided by Christopher who was enjoying his job and welcomed me warmly and made sure to lead me to what im looking for. Then after few questions about some other tvs we he had to ask Cole who has great product knowledge about the TVs in there and made it even easier to make the right choice.Thank you all.

Name: T** Z**********
Date: 2021-12-05 06:25:14
Rating: 5
Comment: Well stocked store. We often find things here that we never see at other Costco stores. Easy checkout. Plus, they have an excellent car wash!

Name: R** H******
Date: 2021-12-02 01:41:32
Rating: 5
Comment: Since Im all over 55, I love the fact that Costco still has a senior hour on Tuesday and Thursdays. It makes shopping so much safer for the at-risk population.

Name: J** D****
Date: 2021-11-23 07:16:54
Rating: 5
Comment: Great Costco experience. Friendly staff.Free samples have returned👍.Self checkout is BACK….(only complaint—they need to put a cap on the number of items allowed at self checkout…people come up with carts of 30 items and more. CAP IT AT 10 Items).Love the gas station and car wash as well!

Name: R***** T****
Date: 2021-10-26 02:30:42
Rating: 1
Comment: This costco has a very bad costumer service and even the manager. They are so careless with customers, I have been calling and putting on hold for hours just to reach the manager to check on the item’s status. They said will call back and never make a phone call. I was waiting and waiting but no call from a manager at all. Who would hired an irresponsible manager like that to manages the whole costco. I have been a customer with costco for a very long time and this is my first time so disappointed about this costco customer service. They should have fire this manager and find a better one. It’s just unbelievable just want to find out if the item still there and couldn’t even check it. Bad service.

Name: j******* p*******
Date: 2021-10-24 02:31:29
Rating: 1
Comment: Theres no hot dog worth the cheesy demand for the membership just to get a polish dog these days. In addition to the slow lines and irritating customers, parking is a sad reality as well.

Name: A* G******
Date: 2021-09-28 00:42:50
Rating: 4
Comment: Really nice experience every time I go there the people are extremely helpful there’s a lot of things to look at samples are back which is really cool also this is one of the few Costco‘s that they have self check out which makes everything very fast they don’t take cash at the self check out and I believe you can’t buy alcohol there either they have floral department bakery deli and a meat department everything looks super fresh and delicious Great wine and spirit collection I would recommend one thing the people who is in charge of self check out they need to relax a little bit not like we have never seen a self check out they’re a little pushy and act like if it’s first time using it. Maybe if somebody older they need help with that but younger people great chance they have used it before so just give us a little space to breathe.

Name: J**** H******
Date: 2021-08-17 19:51:31
Rating: 5
Comment: This Costco isnt as populated as other places. For the summer season they usually have some sort of water toys a little later than other Costcos. Gotta check all the walls.like any othe Costco! I liked the Tequila selection they had there, nothing quite like.my uncles meter-tall tequila bottle though!Dont be a nut and drive through the trash cans they put out front to prevent people from running over people walking out of the store to the parking lot. Youre the very reason they put them up.

Name: C**** W*******
Date: 2021-07-24 03:15:38
Rating: 5
Comment: This is my first time using Costco Optical and I had a very positive experience.The eye exam was thorough and the optometrist explained my options and helped walk me through putting contacts in; I opted for contacts for the first time since I started wearing glasses 10 years ago.I ordered glasses and contacts as well and they took VSP vision insurance which paid for my first 6 month supply of contacts and my bi-focal glasses were $99 for the frame and were only $210 total with progressive lens. That is a great price!

Name: B*** F**
Date: 2021-06-28 22:50:52
Rating: 5
Comment: Costco has been my favorite place to shop, both the stores as well as online. Ive been with Costco for as long as I can remember, even when it was Price Club. They are my Heros of the retail stores. I always place Costco first before going anywhere else.

Name: T****** M*****
Date: 2021-06-15 23:22:27
Rating: 4
Comment: Its a Costco. If youve ever been to a warehouse store you know what its like.Ive always found what I was looking for, and usually more. You know how it works. You go in expecting to spend $50 and when youre done youve added this or that great priced item and youve spent $150. Go with a list and stick to it.Some of our favorite things is $5 whole cooked chicken. Its a hard price to beat. Choose carefully, sometimes weve found one a bit pink for our taste, and we give it a little time in our oven. We like the croissants, and if you love sharp cheese try the Coastal cheddar. Wonderful. The bread is a great deal for larger families, but two loaves can be too much for us. Unless you cook a lot, its better to avoid buying the huge spices. Dont pass up the real maple syrup if you like it like we do. Its a great price.Plenty of parking including handicapped, and easy wheelchair access.Be prepared for long lines and wait times, especially with pandemic restrictions ending. People are anxious to get out and about.If youre hungry, try the hotdog and drink deal, or the pizza slices. These are served outside and are a great deal.Welcome to the end of mask restrictions here in California! If you are more comfortable still wearing a mask, then by all means wear one. Please remember its a choice, and to respect everyones choice and store policies.Finally -DO NOT blame Americas Asian population for Covid-19. They are not responsible, and many of us will immediately defend them if we see you berating them. I hope that anyone taking the time to read this will also stand up for your fellow citizens.Thank you.

Name: D*** C******
Date: 2021-05-26 14:46:25
Rating: 5
Comment: Cheapest gas in OC and great carwash. Oh yeah... The warehouse is good too!

Name: N***** H****
Date: 2021-04-06 02:17:53
Rating: 5
Comment: My favorite Costco! Have seen same staff for 20+ years which tells me it must be a good place to work. Some unique products and ALWAYS exceptional value.

Name: W*****
Date: 2021-03-19 19:11:20
Rating: 1
Comment: The Costco store is awesome!... they have always done a great job at this location, carwash, gas station, returns, tires center, etc., are all five stars! This review is for one of the outside vendors that Costco insists on using and is harming their good name and repetition. Over the years we have dealt with different Costco outside vendors; Solar panel, HVAC, Dental coverage and autos insurance and I do not know who is in charge of picking these outside business but Costco needs to assess their process. I am going to explain one of the Costco vendors that we just recently encountered, which has caused me to write this review. REBORN CABINETS, INC. the encounter was weird, creepy, unprofessional and a waste of time...As we were leaving Costco we got approached by a very nice young lady and she asked us if we were interested in new cabinets, we are currently remodeling our kitchen so we were interested in what she had to say and in getting a quote. Knowing that Costco is a great company we agreed and gave our information to the polite young lady. Thinking we should give Costco a shot at this, they do everything else great. BIG mistake, these people at REBORN CABINETS, INC are not anywhere near Costco standards. Our first contact was over the phone with a rude REBORN CABINETS, INC. represented by the name Anderson, I think I really could not understand him that well either he had a strong accent or was pretending to have one. Anderson was asking odd questions in a rude tone, if I own the home, (twice) if it was an apartment, if it was water damaged (twice), if I was going to give them 90 minutes to do the presentation. Kind of a hard sell tactic, pushy like a timeshare event. I almost ended it there, but again its Costco they are always great. A few days later a sales Rep showed up on time at the house in an older truck, no big there but there were no license plates on the vehicle, no DMV tag in the window, kind of creepy. Andrew a man in his early 30s came to the door. I opened the door with my mask on and the first encounter was again almost a deal killer. Andrew had no mask on but showed me that he had one and said if I insisted he would put it on. I asked him to wear it and explained that we have a 90 woman in the house and we are being cautious and needed to protect her. He responded rudely by stating that he had, had his shots and did not think it was necessary. He put on the mask and came in. The whole event took two hours, as he would drag out every topic, he spoke very slowly as if he was thinking one thing and saying another. I am not sure if he was on something or just odd, either way it was an uncomfortable experience to say the least. We were anticipating a normal person and a normal presentation on kitchen cabinet replacement. He gave us his personal view on education and other odd topics as he dragged out the presentation. Being polite we tried to end this encounter as soon as we could. After he gave us a quote for these space-aged cabinets of $59,875, which was nuts. We told him that we would think about it, just to end the event and asked him to leave. Slowly he gathered up his items and left... For us just a creepy event and glad it was over. We have been working with contractors for the past 8 months getting flooring, cabinet and painting quotes never have we had to deal with this type of odd experience. Cost-a-side these are Not Costco type people and I would not recommend them to anyone. After our encounter I did go to the REBORN CABINETS, INC, website and to no surprise found many disturbing reviews, in hindsight I should have none this first before booking the appointment. The whole setup seems like a con job and the creepy experience we had with Andrew in our home was enough for us, we are never going to be using another outside vendor from Costco again. Costco is a great company, but their selection in outside vendors needs to be improved upon. I think it damages their great reputation.

Name: A****** W******
Date: 2021-02-13 05:09:36
Rating: 5
Comment: Louis, who assisted my Mother and I getting a 65 TV In her car, as well as a ton of other groceries, is AMAZING! Louis is so patient, caring, helpful and simply the best!!! He did not give up hope when we couldnt get our items in the car, and because of his tenacity and superior work ethic, he did it for us! Such a kind soul! I hope he is promoted to corporate, because he is needed there! All the best and please give my sincerest gratitude to Louis!

Name: G**** C*********
Date: 2021-02-07 02:50:00
Rating: 1
Comment: Extremely rudeOn duty closing management very poor customer service. I was exchanging an item, issued a store credit, which they then didnt want to honor at the check out as my membership was expiring that day, note not expired. Was asked to step out of line and treated like a criminal.Terrible Management.

Name: J****** O***
Date: 2021-01-11 13:18:35
Rating: 1
Comment: Employees standing around customer service area are rude and act like its a whole break room. Employees constantly ignore customers in need of help and stand there whispering to each other and chit chatting. They have a, someone else will get to it Im just here to run out the clock attitude. You guys are rude to your members and have zero respect. Your policies are inconsistent and it is clear corporate does not care about customer service or how its members are treated. I would say over half your staff are rude and inconsiderate.

Name: w****** k***
Date: 2020-12-21 18:53:32
Rating: 5
Comment: I want to compliment Patti and Sam in the hearing aid department for their extremely helpful attitude. They are very efficient, pleasant and just a pleasure to deal with. They really have helped me with my hearing aids. Thanks Patti and Sam.

Name: K**** P*******
Date: 2020-12-19 23:47:43
Rating: 5
Comment: Huge warehouse club, ample parking, and only two in each line. Awesome experience, but sad since this place would normally be wall-to-wall with people on the weekend before the holiday.If you visit multiple Costco locations, this has one of the best fine wine sections that you will find.

Name: T**** H*******
Date: 2020-12-12 00:34:15
Rating: 4
Comment: Clean, friendly, lots of registers open so lines move super fast, clean restrooms, and WAY bigger than my local little branch close to where I live in SD!

Name: C****** F******
Date: 2020-11-24 14:04:57
Rating: 5
Comment: Doesnt really need explaining! Great for bulk shopping, some of their everyday great deals are the organic bananas, roasted chickens and most of the Kirkland products are comparable to name brands but better prices, like the paper towels and toilet paper, and believe it or not, their tequila and vodka! One of my favs at the holidays is the Kirkland Signature Walkers pure butter Shortbread Collection!

Name: D***** B****
Date: 2020-10-23 04:24:57
Rating: 5
Comment: Note to self, dont wait 9 months and after the Xmas goodies come in to go shopping. Wow, how easy it was to get all those great deals, and they were but I didnt need to get em all. Teehee.

Name: C***** H*****
Date: 2020-10-11 16:17:15
Rating: 5
Comment: Back again. Hard to get out of this place for under 2 bills. But I live trying. What can you say about Costco. Get your membership. Get over there and let me know if you manage to get out for under $2 bills.

Name: S** V******
Date: 2020-09-22 05:00:46
Rating: 5
Comment: I love this Costco!I have been going to this location a lot more often.It seems like they have more products available and its really clean.And as a bonus theres almost no waiting at the food court.

Name: D**** W*****
Date: 2020-09-04 03:18:14
Rating: 3
Comment: As a single person I should use the self checkout line instead of wearing the annoyed waiting in line look, but I dislike the rushey move vibe I get when I use it only to be blocked by a 60 plus 6X6 standing righting middle of the aisle because shes that oblivious to what is around her...? I am guilty of bad, inconsiderate behavior but it seems to be accepted behavoir here...its confusing and odd. I even went a 7pm😣.

Name: E******* S*****
Date: 2020-08-20 18:36:36
Rating: 1
Comment: I just getting out of cotsco. I was shopping for a friend and shes covid-19 positive so Im using her membership card. At the checkout they refuse to allow me to shop with her card.They send me to talk with a guy, then another guy, then the membership manager, when the manager after 20min of my time allow me to shop they just sent back all the groceries that I already took, I wait around 15min for my groceries back to finally told me that I had to took all my groceries again.I lose around 1 hour of my time because of that, just for make groceries for someone else who is isolated.

Name: T*** M*****
Date: 2020-08-13 09:32:54
Rating: 4
Comment: I miss trying the samples normally congesting the store isle, well, the good samples anyhow.Remembering to grab a mask doesnt come easily for me, but for access almost anywhere, a must, so forgetting to bring a mask to shop; I recalled I had a broken strapped mask on the backseat floor. Found some very thin comm (landline) wire in my trunk, bit off the plastic sheath; about an inch or so; and managed to sew that nylon strap back onto the mask; right in the COSTCO parking lot; a newfound skill!Proudly masked, (not proud being forced to wear a mask, proud of my parking lot electrical wire sewing skills) and just shy of the Food Court, my buddy said how strange it is that here, in this moment in time, how very strange wearing masks still feels, six months into the forcery. I had to agree; just another reason to be shopping, a constant reminder of the stupid silliness leashed upon us! Then we shopped!

Name: B****** L******
Date: 2020-08-10 18:46:37
Rating: 5
Comment: This Costco has always been a favorite. Its among some of the most spacious, especially for South OC. During the pandemic, things have now stabilized, and ALMOST feel back to normal at this Costco, save for some of the mandated density restrictions. Outside of that, this locations food court is outdoors and fantastic, and their customer service all around the store has always been way above average. The meat selection, as its come to be known, is just really, really nice. You can always get a very fine cut of Prime beef or choose from a wide array of fresh poultry and fish. I will say, however, that the beef alternates, such as bison and elk, have never really made it into the daily selections. I would love to see this, though I realize those critters arent farmed at Costco scale, and probably never will be. Not Costcos fault, so no stars off there. The other departments, such as photo and vision, have consistently been a pleasure to work with, even around the insanity of the holidays. All said, I love going here and probably always will; so if youre a Costco location scout always looking for the best mix of everything they have to offer, make SURE to get by this one, as its among the best. And if youve never been to Costco, what the heck are you waiting for?!?! Get in there!

Name: K**** T****
Date: 2020-08-08 23:20:01
Rating: 5
Comment: This Costco has a car wash!!!One of my favorite locations. Their fruit selection is always on point. It’s rarely too crowded and their customer service is on point.If you’re nearby, I highly recommend trying the car wash (and there is a gas station too).

Name: B*** E*****
Date: 2020-08-02 18:55:39
Rating: 5
Comment: Bravo to SJC Costco Tire Department, Doheny... have always experienced the best customer service here at this Costco. Ex. Yesterday pulled in to see if I could get my tires balanced and rotated without an appointment. “No problem” about 45 minutes later I’m back on the road. Awesome group of guys and gals... Thank you!

Name: A****** C*******
Date: 2020-07-25 15:08:05
Rating: 3
Comment: Some people that works at the Optical department of this store location need to be trained in proper customer service. The girl I spoke to used Corvid 19 as an excuse not to work with my request. There are about 4-5 customers in line to be served and could be the reason why I was disposed off quickly. I know her excuse is not valid.

Name: M W*****
Date: 2020-07-22 06:29:48
Rating: 1
Comment: Customer service, professionalism is not at this Costco. Paid my membership 2 weeks early via email Costco sent. Went in Los Alamitos Costco 3 times no problems.Shopping at Capo Beach Costco membership showed expired. Told membership manager I paid via the internet, went to my car to look on my laptop could not find email, tried phone app for bank, not working.Membership manager said in a passive aggressive manner, these go through all the time this never happens, you need to pay your membership. I was not happy being called a lair in front of employees and other members.Arrived home got the bank information and called store manager and gave them an ear full, not yelling or using poor language but I let her know I was not happy being treat that poorly as a member for over 20 years.Membership manager lied to me regarding a refund via phone once I showed proof (policy you have to go into warehouse for a refund, they did mine over the phone same day as incident.) Contacted corporate office in Garden Grove to let them know of this incident.

Name: m*** a*******
Date: 2020-03-28 21:07:22
Rating: 1
Comment: The worst Customer Service experience in my life at this location from Cashier ROBYN. It not what she said, it was how she said it and her unprofessional actions. She really needs to be re-trained in Customer Care. I expect a lot better from Costco. Due to her hypocritical behavior, I will not be going to this Costco location anymore. Irvine and Crown Valley stores are much more pleasant experiences.

Name: C**** P*****
Date: 2020-03-18 09:37:03
Rating: 5
Comment: You are a life saver Costco! Thank you for making my life easier. Rain or shine, winter, spring, summer or fall of all of our occasions youre so reliable. I cant imagine life without you.

Name: R**** M*****
Date: 2020-03-10 23:31:43
Rating: 5
Comment: DeeDee in Optical is Amazing! As well as the other staff members. I also purchased a console, which was the last one and on display. Not only was I given a discount, the young man put it on the cart for me. I was greeted by another young man whom put it in my car. Super Happy with this Costco!

Name: M*** B*******
Date: 2020-03-05 14:56:58
Rating: 5
Comment: Large sprawling parking lot, great place to grab a cheap pizza, hot dog and now acai bowls too! Wish the speeding drivers would be more cautious or courteous to those leaving with full carts.

Name: J** J*
Date: 2020-03-01 00:41:40
Rating: 5
Comment: Get your $99 wavestorm here all year! Just your typical Costco, just not as busy as others in Orange county. Maybe a little less selection of food items but a great neighborhood Costco.

Name: J****** B****
Date: 2020-02-07 22:49:16
Rating: 3
Comment: Have you seen the movie, The Purge? I want to create a similarly themed movie here at this Costco. Instead of removing all laws, one day a year, the people who stop in the middle of the aisle on their cell phones, those that park their carts 3 wide to waddle over to the food sample line and anyone who abandons their cart to grab items 2 aisles over are all subject to being rammed by a cart. This wouldnt fix all the problems in the world, but it would be one small step for mankind.The store is very nice and clean and the staff are generally helpful and pleasant.

Name: C**** C*******
Date: 2020-02-01 21:26:40
Rating: 4
Comment: I always love a trip thru Costco but they really need to change up their bakery items. I drive all the way to fountain valley sometimes because the choices in San juan suck

Name: Y****** S**
Date: 2020-01-23 05:51:36
Rating: 3
Comment: Wouldve given 5 stars but they insists on having the Direct TV promo greeters asking Everytime you walk in the store about signing up to their service . Well like Im always saying to them... What about Direct TVs current customers ? How about offering us something for being loyal ? If Costco wants to help only New customers then I cant see rewarding them w more stars .

Name: M*** F
Date: 2020-01-18 22:15:47
Rating: 1
Comment: I was really excited when my aunt bought me a membership here. I had always heard that costo has a great selection; you can get things so much cheaper there etc. So i went in there and spent 45 minutes waiting for someone to activate my card. The guy running the stand was nice enough, and called someone up to assist, who started with a guest that had, literally, just walked up and was all to eager to get customer service, they both even ignored my uhh hey i was waiting first and the manager had to interrupt them and tell the employee to take the orders in the way they are received. I did my shopping and got my stuff easy enough, but the products were all similarly priced to stuff you would find at ralphs, albertsons or target. The check out person didnt talk or smile, and handled my groceries roughly. When i was leaving they have a greeter and i threw away my receipt, because they have a trash next to the door for some reason, and she forced me to dig it out and show it to her, even though the check out line is like freaking Auschwitz.I though hmm that sucked. But at least i can get gas pretty cheap there. wrong again as i went to fill up first day starting my new shifts starting at 5 in the morning only to find out they have the pumps turned off before the area is manned. And the real kicker is that the chevron i stopped at had its gas prices 7 cents cheaperWorst part was remembering my aunt payed 80 bucks, or whatever, to these lechers.

Name: G***** H***
Date: 2019-12-22 01:00:48
Rating: 2
Comment: I cant write a positive review for this store. The only good thing I can say is they have a car wash which is convenient, sometimes. The staff here has consistently been very rude and not helpful in any way. Id recommend just driving over to Smart and Final. Us, this location has the worst parking lot of any store, Warehouse or other. If you know what you want and where it is, then maybe youll be ok. Once you find parking. Get in and out as fast as possible. There are alot of homeless people in the parking lot and they are aloud to sleep in their cars and panhandle out in the lot. Not a safe place to shop!!!-GSH

Name: R***** C****
Date: 2019-12-09 04:26:29
Rating: 5
Comment: Very nice selection of clothes, bought a pair of pants and a shirt. Good place to walk around and stretch the legs. This Costco has a car wash and got the RAV4 washed after getting gas. I enjoy making Costco stops on road trips.

Name: D***** B*
Date: 2019-10-18 01:35:48
Rating: 5
Comment: I mean... how can you not love the selection or the value of this incredible organization.My main complaint would be that they sometimes get rid of some products I love but that is obviously because other folks aren’t buying as much of it - and I tend to like very different things than a lot of the general public (take it for what it’s worth)

Name: t********
Date: 2019-10-15 00:37:06
Rating: 2
Comment: Toxic food ingredients - most all of their prepared packaged foods contain toxic ingredients - many contain glutamic acid disguised under various names - it is an excitotoxin - at least twenty studies prove this - im looking at their chili which contains yeast extract and autolyzed yeast which are both exotoxins - over 90 percent of Costco prepared foods contain these toxins

Name: S**** J******
Date: 2019-09-28 00:25:50
Rating: 5
Comment: Love all the holiday festive items. My favorite time of the year. Always lots of choices and varieties. Very kind woman while leaving the store checking out our purchases. I think her name was Phyllis. I also purchased gas and the line waiting was quick. Great experience. Thank you 😀

Name: T**** H******
Date: 2019-09-10 03:20:43
Rating: 3
Comment: Costco, Capistrano Beach, CA - this Costco is clean, well stocked, and VERY air conditioned! This warehouse was well insulated in the ceiling, and that reflected the light down onto the products well. But this is the only Costco Ive ever been in that has air conditioning... Set very low! As a CA resident, I am aware that we are instructed to cut back on our energy consumption between 4pm and 9pm. Having an entire warehouse below the comfortable setting, when it was in the low 70 - high 60s outside seems wasteful! It made us leave the store sooner than planned, too chilly to brouse.

Name: K**** H*******
Date: 2019-08-23 21:54:29
Rating: 4
Comment: So this is a great Costco, but sometimes the fresh food and bakery quality is inconsistent.Today we bought a lemon cooler cake which has a strange flour crumble on it.It was so much better before!Also tired of buying fruit that looks ripe and is so sour it can’t be eaten without pouring a ton of sugar on it!

Name: J** C****
Date: 2019-07-29 23:24:58
Rating: 1
Comment: Getting worse and worse, constantly yanking products theyve sold for years and that weve come to depend on. Last week - they discontinued hot dog buns. Oh they have Gourmet Hot Dog Rolls - but hey, who needs hot dog buns during cook out season? Today, was informed theyve discontinued the large packs of American Cheese. Its like theyre begging us to switch to Sams Club.

Name: C**** W*****
Date: 2019-06-28 02:42:01
Rating: 5
Comment: This is a very large Costco. This Costco has both gas and car wash. Just like all of the other Costcos in layout and products offered. They also have Optometry, Pharmacy, hearing and food. This is a membership store requiring to pay an annual dues. The basic membership cost is $60 and includes 1 free family member. Worth every penny!

Name: C****** O**
Date: 2019-06-05 19:56:40
Rating: 4
Comment: The service was satisfactory. I visited with my family and we enjoyed our visit. The samples were delicious and everything was displayed clearly and in an orderly fashion. bathrooms were immaculate. as always the all beef hot dogs were delicious and ridiculously low priced.

Name: T**** H*****
Date: 2019-05-30 00:10:24
Rating: 5
Comment: The kids call this location Costco-land and rightly so. Its not only the largest one in the area, but it boasts a good, cheap car wash on premises, along with the usual gas station and friendly service we all love Costco for. It also has the added bonus of selling Christmas trees during that time of the year! I cant say enough good things about the location, but I will tell you that we pass 3 other locations just to come to it on Saturdays.

Name: S******** B******
Date: 2019-05-10 14:50:44
Rating: 5
Comment: This particular Cost co is very BIG, VERY CLEAN, with a very NEW feeling. As with all Costcos the overall massive size and no overhead signage on the aisles making the contents of each tends make the shopping experinice a bit daunting. This is especially true if you a shopper for a living and time is if the essence.That said, its like all things in life that come with performance standards. Thus the more you do it, the better you do it.I am shopping all Costcos more frequently now and the one at this location was one of my more improved experiences with a terrifically friendly and accommodating staff in spite of the later shopping hour.I can without a doubt give it a 5 star 😊👍.

Name: M***** G*****
Date: 2019-04-29 21:39:34
Rating: 5
Comment: I love they have most of the super foods and organic food

Name: D*** S** M*****
Date: 2019-03-20 06:45:26
Rating: 5
Comment: First, it is a membership store but its worth to pay for it.Be prepared to buy more things that you planned. Always you will find new or things that you will buy so to have the executive membership that returns you 2% of all your purchases, in my case after laying the annual membership, always have a surplus...so a good deal...

Name: S****** o****
Date: 2019-01-20 14:13:24
Rating: 4
Comment: Super busy every weekend. Prepare to fight for your space and time continuum. You will feel at home, like many other thousand mind-numb customers in the store with you.

Name: C****** B*****
Date: 2019-01-07 20:39:52
Rating: 1
Comment: The worst experience I’ve ever had at Costco. the cart guy was very rude. The customer service at the food stand was horrible. Very insincere. Not to mention all of the people that crowd this particular Costco are all horrible people. Vagrants everywhere. Unsanitary, unsafe. This facility Would be shut down if the health and safety committee even had the slightest clue what goes on behind closed doors. I would give a zero star review if I could.

Name: j** g******
Date: 2018-12-22 21:31:31
Rating: 5
Comment: Love the place. Every so often we travel 70 miles from Pasadena to go there shopping, since they have almost no line, unlike the costcos around here. ALHAMRA, that are like zoos, in addition much better selections.

Name: R***** M*****
Date: 2018-12-07 03:51:53
Rating: 5
Comment: Costco is an shall always be the BEST PLACE to buy many things in life. They not only (usually) give you a higher quality product but typically twice as much for what the same item would cost for just one. ALL products in Costco are of much higher quality than one could buy elsewhere.

Name: A****** Z*****
Date: 2018-12-01 15:24:13
Rating: 5
Comment: Who doesnt love Costco? The employees are always helpful and there is always lots of fun stuff combined with weekly necessities. My only complaint is I have a hard time spending less than $100 each time I visit.

Name: E**** L***
Date: 2018-10-18 05:26:09
Rating: 5
Comment: Always has the things we need and some things we dont need. Love buying in bulk so I dont have to be shopping all the time for groceries. The arrangement of everything make it easy to just have one go at the store so I rarely forget things.

Name: e* c******
Date: 2018-09-25 18:23:14
Rating: 2
Comment: The greeter at the entrance and exit doors were making fun of the gentleman I was escorting. You ask how do I know, well they were whispering, laughing and all the while they were looking at him, so rude. They will know how it feels when they get to his age and can barely get around and thats if they get to that age. I was going to give them 4 stars but that really bothered me and thats the first interaction that people have when arriving there and have to deal with that. We walked right out of there cause I can imagine what the rest of there employees wouldve been like. Costco needs to maybe retrain their employees with better manners.

Name: E* B********* (*********
Date: 2018-08-31 00:34:32
Rating: 5
Comment: What is there not to like in any Costco? Great variety of products, competitive pricing, great service. But what makes it so especial in this particular Costco are the people working there, they all go out of their way to be friendly and helpful. Both my wife and I have been shopping there since it opened up as Price Club.

Name: A**** N
Date: 2018-08-22 18:26:19
Rating: 5
Comment: For all your Costco shopping and more. Huge store fully stocked, eating area outside perfect for beachside community. We come up from nearby beach for lunch. Has gas services onboard and a Costco car wash. How cool is that.

Name: D B***
Date: 2018-08-22 13:21:09
Rating: 4
Comment: The store carries Watermelon Water, again! The water contains a lot of real watermelon. Great way to taste and enjoy watermelon without the mess of cutting and cleaning up. Also, Harmless Coconut water, 😋 delicious. Both products are very good for hydration.

Name: S******* D* L* P**
Date: 2018-07-28 23:17:46
Rating: 5
Comment: Was not as crowded as our North OC Costcos. Product placement was a bit different than what we are used to but still very efficient use of time since not as crowded. Gas line not bad at all and $.40 cheaper than our Chevron! And a car wash! Wish we lived closer.

Name: M****** V******
Date: 2018-07-23 21:43:08
Rating: 1
Comment: I was just at Cosco for lunch TODAY 7/23/18 .. got a salad .. just disgusting .. so disappointed.The Lettuce was brown horrible condition and to top it off ... a hair was in the salad .. IT WAS not mine .. I have dark brown/black hair ... this heat was more lighter/blonde. Horrible .. I was so ashamed to bring up to their attention .. they were busy. I was in the wrong and I should have said something .. I manage to take a picture before I disposed of the salad.

Name: H**** W W******
Date: 2018-07-10 15:44:33
Rating: 5
Comment: Love the incredible deals at Costco...those go beyond laundry soap and foods, there are a lot of well priced home improvement products like solar, window coverings, and air conditioners...and savings on services like travel, too. Not sure people know about these deals w cash back,etc. The staff is very friendly, and helpful. Only issue is they move stuff so often, its sometimes hard even them to find stuff!

Name: V******* B*
Date: 2018-06-11 23:39:17
Rating: 5
Comment: Costco in San Juan Capistrano is great! Plenty of parking and like the layout of store. There are plenty of gas pumps, so no long lines. Also like the convenience of the car wash. Friendly and helpful staff.

Name: T*** L*
Date: 2018-06-08 10:35:26
Rating: 5
Comment: This Costco is just as nice, clean, and friendly as others. The only thing worth mentioning is that following google maps when approaching this Costco can be confusing. That veering to the right shown in the screen cap below doesnt really exist and can be mistakenly interpreted as veering right at the following split in the road. Just make sure you keep left and stay on the same street until you see Costco on the left. Then make the left turn at the lights to get into Costcos parking lot!

Name: C******** M*********
Date: 2018-05-31 23:34:40
Rating: 5
Comment: Are you kidding me who would not give Costco five stars they have a no-questions-asked return policy they always have products that are high quality yep I cant think of any that sucked also good product for fair prices theyre so fast the longest Ive ever had to wait in line was like three four minutes to check out anyways this is a great Costco if youre wondering

Name: R***** H*****
Date: 2018-05-20 19:54:53
Rating: 4
Comment: If they managed the check out lines better I would give it a five and had slightly smaller bulk fresh food packages. I am nit picking though. My wife shops here every week and buys stuff in bulk we cant get anywhere else. It makes me feel guilty though when she buys bulk fruit or other perishables because we never finish it.

Name: M*** D*****
Date: 2018-04-17 06:22:11
Rating: 3
Comment: Costco used to be a fantastic place to purchase items at unbeatable prices, but that has changed dramatically. The variety and their offerings has reduced substantially and what they do offer are not high-volume items or I should say high in demand items. It has become increasingly more difficult to find what would be standard type products and their prices have really gone up considerably. A lot of their inventory of clothing fall in sizes that are outside the average high demand sizes.

Name: C***** S****
Date: 2018-04-13 20:28:44
Rating: 5
Comment: Costco, is where everything you want and then some!! Their customer service is the best!! The hostesses that hand out food are wondeful!! Well go for the day, just to have all the samples the Costco gives out, but their $5.00 chicken is the best!! Gas prices are insane and car wash is fast, but maybe they can fix the water spot problem! Then outside, hot dogs, pizza and ice cream!! What more can you ask for!! Have Fun!!

Name: M****** M*****
Date: 2018-03-30 22:29:55
Rating: 2
Comment: San Juan. People here are more spaced out and block isles than at your average Costco. Anti-depressant usage higher in area? Combined with a lot of old people, one way isles because someone thought it was a bright idea to display a pallet of food there and more than your average food stations for people that cant go a minute without food in their mouths it makes for a pleasant experience.

Name: M***** D***
Date: 2018-03-30 17:15:21
Rating: 2
Comment: The lady in the optical department is so RUDE!!! No customer service whatsoever. Very monotone. Talks to you like you are less than her. Never felt so uncomfortable on a phone call before. Thank you for that.

Name: A C
Date: 2018-02-10 08:12:41
Rating: 5
Comment: This is the best Costco Ive ever been to. Its never as crowded as the nearest Irvine location and usually provides such a pleasant shopping experience. They also have a car wash which is awesome because its the only location in the area with a car wash. Its a decent wash for $6 or $7 bucks. I think hours vary depending on the time of year so beware. No long lines inside!

Name: D**** M********
Date: 2018-02-09 16:52:03
Rating: 5
Comment: Hey its Costco and if your a believer than its all good . I like this location because the gas station and car wash are a good set up, the food court is outside and the staff is always nice here. Parking always busy but check out moves fast.

Name: N****** S***
Date: 2018-01-27 17:37:28
Rating: 5
Comment: Costco. This particular location serves some different items compared to rest of Costco’s in Orange County.Some items you will find here which are not found in other stores:- Mahi Mahi- Opah- Mozzarella di Bufala (flown in from Campagna in Italy weekly)- Urbani Truffles

Name: S**** B*******
Date: 2018-01-08 18:09:36
Rating: 4
Comment: Love Costco but not all prices are best Just because you buy there. I like to use my phone to compare pricing and can get no reception in their buildings preventing a comparison. So i have learned to stick to a narrow list of items i have pre-compared (dog food, ibprophen, protein powder, etc...)

Name: W* a*
Date: 2017-12-27 05:33:27
Rating: 3
Comment: Costco is a great place for families to shop. As the name suggests, this is a wholesale place. It is more of a warehouse, with items in storage lining the shelves. Costco requires you to pay for a membership before you can shop there, and the cheapest on is $50 I believe. The prices are fairley cheap, but with the membership I believe that its not suitable for one person.

Name: L**** T**
Date: 2017-12-24 21:28:57
Rating: 4
Comment: San Clemente Costco is awesome, it truly is a one stop shop. After gassing up the car, head over for a car wash that is part if Costco and then do your shopping. Customer service is great, things for the most part are always in stock and I find they have a better selection on food and certain goods when compared to the Costco more inland. Check out is much faster when compared to other costcos.

Name: K****** H*****
Date: 2017-11-28 07:11:39
Rating: 5
Comment: Fastest Costco trip yet! We were there around 10:15 and the place was empty! Quickly found two of the three items we stopped in for, but unfortunately they did not have Coke Zero on this shopping trip.

Name: H**** G*****
Date: 2017-11-24 22:09:45
Rating: 2
Comment: Ive shopped here since they opened and was a great fan; but, the experience has gone way down, this year.Old standards, like salmon burgers and sardines are gone, without advanced notice.Store is in general disarray. Prepare to walk all afternoon when your target item is not in its usual place (note; it well may be gone, all together).Quality is still very good; but, shopping is worrisome, noisy and often very frustrating. Staff is there to help; but, often there is little they can actually do.I think the problem is higher up in the system.Online may be better, certainly worth checking out.

Name: G*** V**********
Date: 2017-11-09 20:17:41
Rating: 5
Comment: The employees were friendly & helpful! Steve & Rob informed me that I had reached executive member status & escorted me to the office to get my new card! Beside that, the prices are unbeatable!

Name: C****** A
Date: 2017-10-10 06:54:37
Rating: 5
Comment: They have the standard food court and tire center but also has gas and a drive through car wash! The parking lot can be busy but overall its a good location and easy to get through if you go at the right time.

Name: C** S******
Date: 2017-08-25 18:01:27
Rating: 5
Comment: Great store. Easier parking than most Costcos. No line at the gas station or car wash if you go right when it opens or right before closing. They could have more cashiers but the lines usually go pretty quickly. I loves me some Costco!

Name: J**** P****
Date: 2017-07-30 20:32:29
Rating: 5
Comment: We always get a great deal when we shop here. The amount we save on diapers and baby wipes is amazing compared to the amount we would spend anywhere else. The quality of the products are also incomperable. Well worth the price for membership.

Name: R***** B****
Date: 2017-07-20 03:00:30
Rating: 5
Comment: Ive been to many Costco stores and like them all. But this is one of the best because of convenient parking, wide aisles, great product selection (its a big store) and a wide choice of fresh food. Gas and car wash are big and easy in and out too.

Name: D***** S****
Date: 2017-07-18 23:21:43
Rating: 5
Comment: I prefer this Costco over another up the road as it has lots of organic options and a few other items I dont find at the other local warehouse. This warehouse also has a car wash (as well as the gas station), which is a nice convenience.

Name: R*** M*
Date: 2017-07-13 10:01:34
Rating: 5
Comment: Free samples and huge churros (in my opinion). Already won me over with that lol. Register lines move fairly decent for all the families buying with 2 overflowing carts. Casual atmosphere, helpful and efficient.Tip: shop closer to the walls of the store, or near the back, thats where Ive noticed most of the better discounted items are. The middle of the warehouse is just decent priced items for near retail price.

Name: C**** H****
Date: 2017-04-17 19:31:33
Rating: 4
Comment: Great Costco! This Costco is very convenient from my work, and has a better than average selection. Its Gas and Car wash are added bonuses. The only draw back is the ease of access to and from Doheny Park rd, but I guess that is on the City too.

Name: p***** o****
Date: 2016-09-25 03:08:37
Rating: 5
Comment: Good Costco, dont offer everything that other costcos offer but thats ok because they have really nice people who work there and that makes up for it. I wish they offered a bigger selection on pet supplys and a clothes discount area. Clean store, food court is busy and excellent, also nice big area to sit outside to grab a bite to eat. Huge pharmacy with very helpful staff. Good optical dept. and super photo dept. xcellant customer service, as well as return policy. Really great brand new carts with raised seating for children and pets in a bag~~~ makes for giving kisses much easier! 😉

Name: J****** B*******
Date: 2016-08-20 00:34:43
Rating: 3
Comment: Clean superstore with plenty of parking ! Definitely not a fan of of all the food samples especially ones with stinky cheese !! And all the people who come in just to have lunch make it hard to walk around at times a great plus is it has gas station ! I know people rave about car wash but it leaved white spots all over my dark colored jeep and heaven forbid you have any bird poop on car it wont take it off...

Name: L****** W****
Date: 2016-03-16 16:49:39
Rating: 4
Comment: This is my Costco.Love it.Gets crowded on the weekend, but nice wide islesLove it. I understand this place.Of course they move things around in the warehouse setting but try to get some sameness & order.I can get in, get what I need, see some cool stuff as I move around easily, try the tasty samples. Visit with friends. I always see people I know in there. I know and love a lot of the workers. All American neighborhood Costco Experience.

Name: E****** R*****
Date: 2016-01-16 15:15:26
Rating: 3
Comment: Its costco. This location has a very small and busy parking lot. It is adjacent to a PetCo. Dog owners have found that the management at this CostCo will not admit you with your dog. Even if it is a small dog that can ride in the cart during. They advocate leaving your dog in the car, even during the summer months, or to make a second trip later. This location got rid of the awesome flan they once made. Their gas is popular so plan to wait a bit to get gas. They have a car wash at this one as well. Oh, and their newly built exterior food service cannot deal with peak times -- pizza waits on Fridays is almost two hours.

Costco Wholesale

Photos

Choose Action

Review Rating