The Zuri Pet Spa
32423 Calle Perfecto, San Juan Capistrano, CA 92675, United States
Update: we've used Zuri multiple times now and had great experiences every single time. This latest stay included an unexpected extension when our flight was cancelled and we were stranded on the opposite coast. It was a super easy process and eased our anxiety. Seeing the staff interact with the dogs on the daycare cameras and getting the report cards with pictures every few days continues to show us our dogs are genuinely happy and thriving during their stays and that the staff really are great. I recommend Zuri to everyone who asks for boarding recommendations.Boarded my 3 dogs ( 1 senior small dog and 2 large older dogs with bad anxiety) for 12 nights. One of my large dogs had failed the test day at Camp Bow Wow, the other large dog passed but was shaking by the gate the entire time. We decided to try Zuri instead after much research and we are so glad we did. We watched our dogs on the daycare cameras every day- both large dogs did incredible with the other dogs, and the staff were very attentive. More than once we caught staff sitting in the small dog area and petting/playing with dogs. My one large dog with the worst anxiety laid along a wall the entire first day, clearly a little scared. The next day I saw t hat a piece of play equipment had been moved to where she laid the day before where she could hide under the piece of equipment, So they were clearly paying attention to her and felt that would make her more comfortable which was very sweet. All of my dogs upon pickup were not crazy trying to get out like they have been before, they were all calm and we genuinely believe they had an enjoyable stay. We will definitely use them again!
4.8
Equestricise
27252 Calle Arroyo, San Juan Capistrano, CA 92675, United States
I have been riding horses since 1985 and as a retired jockey, I know that Cherylin is an excellent trainer. She teaches all ages at any level to ride and learn the basics of working with horses. I see that her experience, dedication and care for horses and riders are outstanding! Her patience and horsemanship shows how to bond with horses and will help any student reach their equestrian goals. Ive ridden thousands of horses and highly recommend her to anyone interested in learning to ride.
4.8
San Juan Animal Hospital
32391 San Juan Creek Rd, San Juan Capistrano, CA 92675, United States
I want to start this as I was referred here in 2022 for my senior pug. I thought I found a great vet and a home to my 2 pugs. That all changed after the staff was turned over.Since July 2023 my pug started declining with what I thought was heart issue. We think it was seizures but meds never worked.The last part of his life was supported by the staff and the lack of compassion, concern and empathy with our babies. I tried to get some basic questions answered but they wanted me to book a visit to answer them. Dr B went on vacation for Thanksgiving and my baby started declining more and more. They staff forwarded the call to the office manager which was condensing and not nice at all. No compassion on my struggle with my ailing pug.I tried calling them and I realized they would never pick up my calls, they were screening my calls and not answering. This was very concerning as NO doctor should ever do this. This was a difficult time for me and decisions needed to be made with my baby and knowing they were screening the calls was beyond me.The day my baby passed at home I tried calling again and screening. I left a message and they called back in 1 minute. This is not acceptable.During the transition of my baby there was still no empathy or comfort with the staff. Never even offered a box of Kleenex.This practice needs direction on how to treat humans and fur babies. We need supportive care and need them to provide the best care for our babies.Never will come back here again and would emphasize to everyone, look for a new home for the care of your fur babies, they deserve the best. Not cold hearted staff that only wants your money.
4.7
Ortega Animal Care Center
27341 Ortega Hwy., San Juan Capistrano, CA 92675, United States
In my experience and opinion this veterinary, boarding and grooming services establishment does not offer quality veterinary or grooming services and offer little customer service. Additionally, they do not care about your pets or you, have an attitude and are dishonest. 1) We brought our dog in and they could not diagnose without running a lot of expensive tests. They routinely want to run many expensive tests. We took dog to another vet and he diagnosed immediately without all the tests. We took our cat in for an issue and after an expensive procedure, they could not fix. The other vet fixed after the same procedure. 2) I called in the other day and spoke to Katie at the front desk with a concern about the vet not giving or mentioning a vaccine that was overdue. She said it was a mistake and didn't apologize or seem to care at all. Katie then told Michelle Beck, Director of Operations, that I was upset and cursed at Katie, which is a complete falsehood. Concerned but not upset and never cursed. When I told Michelle that, she said she heard me curse because she could hear the call from her office six feet away from the reception desk, even though it was not on speaker phone. These people are not honest or truthful. They simply don't care and do not provide quality service or customer care. 3) When we took our dog for a bath and grooming, they gave her a haircut and not a bath. They said they made a mistake even though we asked and ordered a bath. They didn't seem to care and didn't apologize. Again, bad customer service, have an attitude, they don't care, and not quality services. I and my pets and wife are so glad we have gone back to my old vet who is farther away but totally worth the drive-and they offer good service, are honest and care.
4.5
Ortega Animal Care Center - Matthew Brehmer, DV...
27341 Ortega Hwy., San Juan Capistrano, CA 92675, United States
In my experience and opinion this veterinary, boarding and grooming services establishment does not offer quality veterinary or grooming services and offer little customer service. Additionally, they do not care about your pets or you, have an attitude and are dishonest. 1) We brought our dog in and they could not diagnose without running a lot of expensive tests. They routinely want to run many expensive tests. We took dog to another vet and he diagnosed immediately without all the tests. We took our cat in for an issue and after an expensive procedure, they could not fix. The other vet fixed after the same procedure. 2) I called in the other day and spoke to Katie at the front desk with a concern about the vet not giving or mentioning a vaccine that was overdue. She said it was a mistake and didn't apologize or seem to care at all. Katie then told Michelle Beck, Director of Operations, that I was upset and cursed at Katie, which is a complete falsehood. Concerned but not upset and never cursed. When I told Michelle that, she said she heard me curse because she could hear the call from her office six feet away from the reception desk, even though it was not on speaker phone. These people are not honest or truthful. They simply don't care and do not provide quality service or customer care. 3) When we took our dog for a bath and grooming, they gave her a haircut and not a bath. They said they made a mistake even though we asked and ordered a bath. They didn't seem to care and didn't apologize. Again, bad customer service, have an attitude, they don't care, and not quality services. I and my pets and wife are so glad we have gone back to my old vet who is farther away but totally worth the drive-and they offer good service, are honest and care.
3
K9 City Play n Stay
32967 Calle Perfecto, San Juan Capistrano, CA 92675, United States
I wouldnt give him a Full star but I had to rate it. My situation was soo serious. Maybe Paul, owner, takes on easier dogs. IDK but my dog was between 1-2yrs old at the time, gad been in 2 shelters for over 6 months prior to me adopting her, she is perfect with my husband and I but Barked at noises, people walking by our apartment. She had social anxiety esp. With large built men, the shelter Never told me only specific people could get her out of her kennel. Pual showed No patience he wanted to go straight to a Shock Collar after 2 private visit and 1 class. I could not do the classes because she wasnt ready, yet. Paul is one of the worst trainers Ive worked with.I would keep him posted on her progress by me calling him. Always calling him. Never did I get a call to check up w me even when we did not show for the next class. He knew she was a bit more challenging. He has a big ego. Will NEVER refer this place no matter how much he talks about his accomplishments.
4.4

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Skincare by Carrie
30240 Rancho Viejo Rd Suite D, San Juan Capistrano, CA 92675, United States
Carrie is passionate about about skincare and providing services that help boost the skins natural qualities instead of fillers and botox. I have been going to her for a couple of years and recently decided to give micro-channeling a go. I have been so pleased with the results so far, especially at smoothing out some of the acne scarring on my cheeks. I dont wear a lot of make up so its nice to feel more confident in my own skin...literally.On a personal note, I have had a tough year and finding time for appointments with Carrie was how I ensured some self care. If it was quiet I needed, then Carrie always respected that. If I needed to talk about what my family was going through, she provided a sensitive ear. If what I REALLY needed was a chat and a giggle, she easily provided that too.I always feel at ease in Carries presence and trust her guidance in my skincare. If shes booked up, make sure you follow her Instagram and snag a cancellation. Otherwise, book out ahead - she is worth the wait!
5
Something to Bark About Mobile Grooming San Jua...
31878 Del Obispo St suite 118-362, San Juan Capistrano, CA 92675, United States
As a pet owner who thinks of pets as family members, its very important to be able to trust others handling/around your pets. After numerous groomer visits, vet visits, it gets exhausting. These two are the new dog whisperers of the OC area. They care for your pets wellbeing, companionship, happiness, and appearance just as much as we do!Sam and Mike have the latest and greatest. They will come to your location. They have the newest technology for mobile grooming, and their prices are VERY reasonable. Lets not forget to mention they keep the work station absolutely SPOTLESS.Id 10/10 recommend them not just because they do a great job, but because I feel as if its incredibly important to find someone who truly cares about your pet. The process is simple, its right outside of your residence (or wherever needed), and its easy to set up re-occurring monthly grooming for your pet. Compared to other mobile dog grooming units in our area, this is top of the line. Compared to other groomers in the area, I can say that no one compares to these two with your pets. Thanks again for making my baby beautiful again, and for being so great to her! Will be using STBA regularly :)
5
Sit Means Sit Dog Training South Orange County
27184 Ortega Hwy. #109, San Juan Capistrano, CA 92675, United States
I want to begin my review with saying how grateful I am to Stephanie, Nick, and the Sit Means Sit team for training my boy - a now 8 month old labradoodle to follow commands in the home and out in the community. At about three months old, he was disobedient, stubborn, and learned to bite as a way to escape/avoid my commands. His temperament was far from what labradoodles are described as. I made excuses for a while due to him teething and being a puppy! I was told these behaviors would pass with time. Meanwhile, his behavior just escalated - he even drew blood from my hands and arms several times which brought many tears and frustration. Prior to SMS, I had two separate and negative experiences with a private trainer and a popular training facility in South OC.I want to both COMMEND AND THANK specifically Stephanie and Nick for all of their communication, dedication, and hard work during my dogs training. I have witnessed positive outcomes in my pups confidence, compliance, and socialization. The previous experiences made it beyond difficult to trust anyone with my dog, but Stephanie made it easy. She was beyond patient, empathetic, and kind. Without any hesitation or annoyance, she would answer my text messages and phone calls! Overprotective first-time dog momma, for sure! LOL. We began Jumpstart and I was assigned Nick as our trainer with few others in between to help my pup generalize the skills he was learning across different people and settings. Although the cost of training may be a little expensive, you get what you pay for. It eased my mind to know that it also comes with a lifetime warranty!Nick is knowledgeable and helped our pup acquire a great new skill set! He was thorough in his explanations of the process and the tools used to help train our dog. I was a little skeptical on if the e-collar will be used as a form of punishment or if it will hurt him. He went above and beyond to allow us to feel the e-collar in different settings and educate us in the manner it will be used which is to gain the dogs attention, especially my pup who is highly distracted and self-directed. This was reassuring! At every session - which was typically outside our home, in our community, or on a field-trip, Nick would begin with the goals he would be targeting for the session and at drop off provide us with a very brief description on how our dog did. Nick is professional and personable. He worked really hard with our pup and showed us how to continue working with our pup to ensure that he maintains his skills. At our last check in, our pup was able to be off leash in a highly distractible area and heel for a few minutes. He is able to comply with all basic commands with minimal prompting/use of e-collar. One of the biggest accomplishments is that my pup is able to be pet by children without jumping on them. He will comply with sit or down and waits to be pet. At our last session, we allowed a 1 1/2 year old little girl with her mom pet him and he lied down with his belly up for cuddles. Made my heart melt! My pup has been transformed from a little T-Rex to a teddy bear!THANK YOU Nick, Stephanie, and SMS Team for this invaluable experience! Our pup is now able to join group classes. We look forward to this upcoming experience and future opportunities that our pup can continue growing with you. For those that are reading reviews for the purpose of making a decision, look no further! You are in good hands!!!
5
Bretts Home Services
32242 Paseo Adelanto Suite E, San Juan Capistrano, CA 92675, United States
We contacted Bretts Home Services early last week, and they were at our house in San Clemente promptly that Friday, including a heads-up text with an accurate ETA. Brett sent three gentlemen to clean all 50 windows in our house both inside and outside. Based on my previous experience with another company, I was hopeful, but not sure what to expect. Our house is 7,000 square feet and three levels on a steep slope overlooking the ocean. It has two large decks with tall glass railing.Well, I was beyond impressed with my experience with Bretts Home Services. They completely exceeded my expectations by an ocean-view mile, and I am very circumspect when it comes to vendors working on our house. I would highly, highly recommend them particularly for window cleaning (based on this, I trust they provide excellent service for all their other offerings as well). In addition, they were professional, courteous, and left our house just as they found it.
5

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